Terms & Conditions

Shipping Information

Same Day Shipping Guarantee

At Spraywell, we guarantee that all orders placed by 4:00 p.m. (Eastern Standard Time) will ship the same day. If not, the shipping is on us.*

*Excludes LTL Freight, out-of-stock and non-stock items.

Free Shipping

All qualified orders over $99 (excluding taxes and fees) that ship via parcel service in the contiguous 48 United States qualify for free shipping at checkout.* Orders placed with free shipping must be returned in compliance with the Spraywell Return Policy.

*Excludes orders that ship via LTL Freight.

International Shipping

International orders may be subject to additional fees including duties and taxes to be paid by the customer. International shipping fees will vary depending on the destination. International shipments are subject to customs clearance procedures.

Damaged Shipments

Merchandise does not leave our facility in damaged condition. It is the responsibility of the freight carrier or parcel service to deliver merchandise in good condition. Upon delivery, customers should inspect deliveries in the presence of the freight carrier. Customers should not accept delivery of any merchandise that is delivered in damaged condition.

Privacy Policy

At Spraywell, we respect our customers' privacy. All personal information of our customers is kept strictly confidential.

Return Policy

Returns will be accepted with prior approval. Please fill out the Return Request form or contact us to receive an RMA. No returns will be accepted after 30 days from the invoice date. No returns will be accepted on electrical parts. All returns are subject to a 20% restocking fee. Returned merchandise must be unused and in the original packaging. Credits will be issued upon receipt of returned merchandise. Shipping fees for returned merchandise will not be credited back. Credits for returned merchandise will be for the value of the merchandise minus any applicable fees.